We do not sell, trade, or rent your Personally Identifiable Information, such as your telephone number, to anyone. Chatfe is committed to the privacy of our Subscribers, End-Users and other visitors to our Website. This Privacy Policy discloses the privacy practices for the Chatfe.com website ("Website") and various related services. Chatfe is the provider of the Website www.Chatfe.com ("us" or "we") and the Services ("Services," as defined in the Website's Terms of Service and Use) offered on the Website. You acknowledge that (1) this Privacy Policy is part of the Terms of Service and Use, and (2) by accessing or using our Website and/or the Services, you agree to be bound by the Terms of Service and Use. If you do not agree to these terms, please do not access this Website and/or discontinue using this Website or the Services.

1. Where we collect your information and how we use it

We collect Personally Identifiable Information from you only when you voluntarily provide it to us or when you authorize us to collect it. For example, you provide Personally Identifiable Information to us when:

  • (a) you complete the registration process (which may prompt you to provide, among other Personally Identifiable Information, your e-mail address, address, credit card or other payment information);
  • (b) you provide your telephone number as a part of creating your Website account; and
  • (c) you send electronic messages, submit forms or transmit other information to us by Internet, telephone or letter.

We will use your Personally Identifiable Information only to provide our services to you, as specified in our agreements with you. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you. Such agreements include, for example, our Website Terms of Service and Use and this Privacy Policy. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may, from time to time, send you e-mail regarding products and services. If you do not want to receive e-mail from us in the future regarding administrative notices or products and services, please let us know by sending us an e-mail at the e-mail address provided below.

2. Information we collect

In order to optimally provide our services to you, we collect two types of information from our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting such information from you is to provide you with a smooth, efficient, and customized experience while you are using our Website and Services.

Personally Identifiable Information may include information that lets us know directly the details of who you are. When you engage in certain activities on this Website, such as providing your telephone information, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out an online form. We may request, but will never require, any information other than what is required to identify you, your account and your operation of the Services. Such information may include, but may not be limited to your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personally identifiable information. When subscribing for a Subscription Plan, you may be asked to provide a credit card number or other payment information. By the nature of the Services we offer, we also collect the telephone numbers associated with user accounts. In some cases, Services may include voice mail capabilities, customizable messages, personal profile information (which may include images and other personal information that you provide).

Non-Personally Identifiable Information includes information that does not, by itself, identify a specific individual. We gather certain information about you based upon your visit to our Website in several ways to improve site and application performance. For example, when you enter Chatfe, we collect your browser type and IP address. We gather certain information so that we can provide you the service and offer personalized features. For example, when you use Chatfe, you may set up your availability, add, select or post conversation topics, form relationships, send custom chat requests or messages, perform searches and queries, form groups, and transmit information through various channels. Such information may also include data pertaining to calls that are connected through use of the Service, such as the parties to the call, their online presence, the topic of the call, the length of the call, the starting and ending time of the call and similar information. This information may be gathered for all Chatfe users/visitors.

In most cases, we may retain the gathered information so that, for example, you can return to view prior sent messages or easily view your friend list. When you update your information, we may keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information. This information may be compiled and analyzed on both on a non-personally identifiable aggregate basis and on a non-personally identifiable single user basis.

3. Sharing information

We do not sell, trade, or rent your Personally Identifiable Information to anyone. However, when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in your public profile, in a conversation topic, a created categories or group, within voice conversations, the discussion forums (if any) or other public areas on this Website (if any), that information, along with any information disclosed in your communication, can be shared to and used by third parties and may result in messages from third parties. Such activities are beyond our control and this Privacy Policy does not apply to such information. Any submissions to public areas on this Website are accepted with the understanding that they are accessible to third parties. If you do not want Personally Identifiable Information to be viewed by third parties, do not voluntarily publish it in any public portion of the Website.

We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver our services. For example, in creating conversations, we must provide your phone number and/or the phone number of another user to the appropriate telephony service providers required so that we can connect the call. Another example is when we provide your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Website.

We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.

We may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Further, we reserve the right to disclose Personally Identifiable Information to protect the rights, property, and safety of our Website and other users of the Website. None of the foregoing shall be construed as creating any duty or obligation for us to monitor your activities on the Website or your use of the Services.

Personally Identifiable Information and Non-Personally Identifiable Information collected by us may be transferred in connection with the sale or merger of Chatfe, a sale of substantially all of Chatfe's assets, the formation of a joint venture or similar arrangement with third-parties or in connection with a bankruptcy. Further, we may disclose Personally Identifiable Information and Non-Personally Identifiable Information to third parties that sign a non-disclosure and non-use agreement that requires such third party to comply in substance with this Privacy Policy with respect to such disclosed information.

4. Updating or correcting Personally Identifiable Information

You have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may modify or delete most of your Personally Identifiable Information in your account online at any time by logging in to your account. We encourage you to update your Personally Identifiable Information once there are any changes. Your new information will be updated immediately. Individuals who wish to deactivate their Chatfe account may do so by sending an e-mail to the e-mail address provided below. Removed information may persist in backup copies for a reasonable period of time but may not be generally available to members of Chatfe. You may not have the ability to access, view and/or change certain Personally Identifiable Information that we collect based on use of the Services (such as durational data on the phone calls connected through the Services and data collected with respect to visits to your Chatfe web page.)

5. Cookies

We currently do not use "cookie" technology. In the future, we may use cookies to collect additional website usage data and to improve, facilitate, and customize your use of our Website. A cookie is a small data file that is transferred to your computer (if your web browser permits). Cookies will help Chatfe make services more convenient, personalized and more secure. Also, cookies allow Chatfe to keep track and retrieve information about any User who acts against Chatfe's Privacy Policy. For more information on cookies, please visit this wiki page. If you wish to disable cookies, you can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you choose to reject all cookies, some parts of our Website may not work optimally.

6. Security policy

At our Website you can be assured that your Personally Identifiable Information is secure. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. You access your Personally Identifiable Information through a user name and password selected by you. You are responsible for the safe and secure storage of your password for your own records. You should not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Chatfe.com personnel and contractors have password protected access to.

In order to most efficiently serve you, credit card transactions are handled by established third party banking, processing agents and distribution institutions. They receive only the information needed to verify and authorize your credit card or other payment information and to process payment for the services offered by Chatfe.com.

Chatfe takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as a credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because e-mail and instant messaging are not recognized as secure communications, we request that you do not send private information to us by e-mail or any instant messaging services.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; (c) we are not responsible for any such information and data that may be viewed or tampered by a unauthorized third party; (d) we are not responsible for the circumvention of any privacy settings or security measures contained on the Website; and (e) you understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.

7. Third party privacy policies and data collection by any third party sites accessible from our Website

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our Website have their own privacy policies and data collection, use and disclosure practices. Please consult each website's privacy policy. We are not responsible for the policies or practices of third parties.

8. Children

The Website is directed to users age 18 and over. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at the e-mail address provided below.

We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

In response to the Children's Online Privacy Act, the Website and the Services are not directed to children under the age of 13. The Website does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for Chatfe or send any information about yourself to us, such information includes your name, address, telephone number, or e-mail address. No one under age 13 may provide any personal information to or on Chatfe. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us by sending an e-mail to the e-mail address provided below.

9. Usage monitoring

We reserve the right to audit your use of the Website and the Services to enforce provisions of the Terms of Service and Use and this Privacy Policy. We also reserve the right to track and monitor your use of the Website and the Services subject to the requirements of the United States Patriot Act and other laws and law enforcement processes. You acknowledge that this Privacy Policy is sufficient notice to you of such monitoring to the extent any such notice may be required under applicable state and federal law.

10. Changes, notices, and revisions to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, wherein the notice may include, but is not limited to, issuing an e-mail to the e-mail address listed by you, if any, and/or by posting the revised Privacy Policy on the Chatfe.com Website. You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a user (as such term is defined in the Terms of Service and Use), to review this Website and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the Website and/or the Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

11. Contacting us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us by sending a letter to:

Chatfe Inc.
Attn: Chatfe Privacy Compliance Officer
38 Market Street,
New York, NY 10002

You may also contact us by e-mail at privacy@chatfe.com